Yes, we will still honor the warranty on our older 804 palm gauges and have replacement parts available for your gauge. Contact our Customer Service line toll free at 1-800-ADC-2670 and we will be happy to assist you with your gauge.

Palm gauges are often subjected to some of the harshest treatment as they are designed to be transported and may be used outdoors or in rough environments. In order to increase the durability of these gauges, we have redesigned the connector with a larger barb and have altered the connector port on the palm gauge to accommodate this new connector. The larger connector ensures a firm connection, reduces the likelihood of the gauge being damaged if it is dropped or subjected to shock/vibration, and is a unique shape that is not cross-compatible with other medical equipment.

Damaged or waste lithium-ion batteries should not be disposed of along with regular waste. These batteries can be recycled and you should locate the nearest recycling center to properly dispose of the batteries. To locate a recycling center near you, go to www.call2recycle.org and use the locator.
 

If the packaging has been compromised and you suspect the lithium-ion battery in your device has been damaged, do not attempt to charge the battery or use the product. Contact our customer service department at 1-800-ADC-2670 for assistance with your damaged shipment. Note that you should not attempt to re-ship damaged devices that contain lithium-ion batteries; see the sections below for additional details on how to handle these batteries.

Products with lithium-ion batteries have certain shipping restrictions, including restrictions on the shipment of these batteries via aircraft. The warning on the package is designed for freight forwarders so they are aware that the items they are handling contain these batteries.

Our Buck and Babinski neurological hammers are equipped with concealed needles and/or brushes to allow for additional reflex and neurological testing. The brush accessory can be used to assess thigmesthesia or sensitivity to light touch on various parts of the body. The needle can be used for similar testing or to assist in testing for pain sensitivity in the upper or lower extremities. (Important note: neurological hammer needles are not designed to pierce the skin and are not sterile devices.)

Touching and holding the tines of the tuning fork while it is activated will cancel out the vibrations in the tines and silence your tuning fork.

To activate your tuning fork, hold it as close as possible to the end of the handle. For best results, strike the tuning fork gently against a hard surface near where the tines end. Note that you do not need to strike the tuning fork very hard against an object to activate it.
 
Alternately, you can activate the forks by ‘snapping’ the tines of the forks. Place your thumb and index finger on the outside of each fork and then slide your fingers off the tip of each tine while moving them towards each other, as if you were snapping. This motion will set the tines to vibrating.