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Error Messages

If an error occurs during a measurement, the measurement is interrupted, and a corresponding error code is displayed.

Error No. Description Possible cause(s) / Solutions
Err 1 Signal too weak The pulse signals on the cuff are too weak. Reposition the cuff and repeat the measurement
Err 2 Error Signal  During the measurement, error signals were detected by the cuff, caused for instance by movement or muscle tension. Repeat measurement, keeping arm still.
Err 3 Abnormal cuff An adequate pressure cannot be generated in the pressure cuff. A leak may have occurred. Check that the cuff is correctly connected and is not too loose. Replace the batteries, if necessary. Repeat the measurement.
Err 5 Abnormal result The measuring signals are inaccurate, and no result can therefore be displayed. Read through the checklist for performing reliable measurements on pages 25-26 of the Instructions for Use. Repeat the measurement.
HI Pulse or cuff  The pressure in the cuff is too high (over 299 mmHg) or the pulse is too high (over 200 beats per minute). Relax for 5 minutes and repeat the measurement.
LO Pulse too low  The pulse is too low (less than 40 beats per minute). Relax for 5 minutes and repeat the measurement.